Use Case
Most compliance questions have an answer buried somewhere in a 200-page PDF that nobody opens. FastBots learns your policy manuals, code of conduct, regulatory guidance and SOPs once, then answers staff questions with the relevant clause attached. It's an AI assistant for your own rulebook, not a replacement for your compliance officer.
Providing AI Chatbots to Trusted Brands Around The World
Risposte rapide
It's an internal-facing assistant trained on your own policy documents, compliance manuals and regulatory procedures. Instead of staff hunting through PDFs or pinging the compliance team for routine questions, they ask the bot in plain English and get the relevant section back. It surfaces what your documents say; it doesn't make compliance decisions for you.
Not when you configure it properly. FastBots lets you ringfence the bot to your uploaded documents only, so it answers from your policy library or says it doesn't know. You can also set a fallback message that points staff to the compliance team for anything outside the documents.
No. The bot is a fast way to look up what your documents say. It doesn't give legal advice, doesn't make regulatory judgements and doesn't replace a compliance officer signing off on a decision. Treat it as a search layer on top of your existing policy library.
On Business plan and above, auto retrain re-crawls selected website sources on a daily, weekly or monthly schedule. For uploaded PDFs and documents, you replace the source when the policy is updated and retrain the bot. Staff then start getting the new version straight away.
Perché FastBots
Upload PDFs, Word docs, spreadsheets and manuals: or point it at an internal policy site. The bot answers from your actual documents, not generic AI guesses about compliance.
Set the bot to answer only from your loaded documents. If a question falls outside the policy library, it says so rather than improvising: which is exactly what a compliance tool should do.
Custom instructions can tell the bot to reference the policy name and section number alongside its answer, so staff can verify the source and read the full context if they need to.
Beyond Q&A, the assistant can gather details across a multi-step query, decide when an issue belongs with the compliance officer, and route captured information to your team through a Zapier or Make workflow once the chat ends.
On Business plan and above, schedule daily, weekly or monthly retrains for selected website sources. Replace an updated PDF and the bot picks up the new wording without rebuilding from scratch.
Useful for multi-national compliance teams where the policy is written in English but staff want to ask questions in French, German, Spanish or Portuguese. The same source document answers everyone.
Connect the bot to Slack so staff can ask questions in the workflow they already use. Make it private, password-protected, or domain-restricted so it's never exposed to the public.
On Business plan and above, Live Chat lets a compliance team member take over when a question needs judgement. The bot handles the easy lookups; humans handle the grey-area calls.
Real Customer Story
Advanced Poly Clinic in Kathmandu runs an internal FastBots chatbot to help staff stay on top of ISO compliance, SOPs and operational protocols. Instead of pulling Dr. Denis or a senior clinician away from patient care to answer a procedure question, staff ask the internal bot: which has been trained on the clinic's compliance documents and SOPs. Dr. Denis reports it's around 99% accurate on the questions it gets asked, and the cost is a fraction of hiring additional admin staff.
Situazioni reali
Staff ask whether a supplier dinner, conference invite or branded gift falls inside policy: the bot returns the threshold, the declaration process and who to notify.
Questions on how long client records are kept, what can be deleted, and what counts as personal data under your GDPR or DPA policy. Pulled from your written procedure, not a generic explainer.
Front-office staff ask about enhanced due diligence triggers, escalation thresholds and reporting steps. The bot quotes the relevant section of your AML manual.
Staff check whether outside directorships, personal account dealing or family connections need to be disclosed, and where to log the declaration.
Confidential, factual answers about how to raise a concern, who hears it, and what protections apply: drawn directly from the speak-up policy.
Legal teams searching standard contract libraries can ask 'what's our default limitation of liability clause?' and get the approved wording back rather than digging through Word templates.
Healthcare admin teams use the bot to look up internal policies covering patient data handling, access logs and breach reporting steps as defined in their own documents.
When a new circular or guidance note lands, upload it as a source and the bot can answer staff questions about what's changed and how it maps to existing policies.
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Sound Like A Better Way To Run Your Policy Library?
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Configurazione
Upload PDFs, Word documents, spreadsheets and manuals, or crawl an internal policy site. FastBots handles around 95 languages and can index large document sets.
Voce della Camera
Formal, factual and concise. Always cite the policy name and section number. If a question isn't covered by the loaded documents, say so plainly and direct the user to the Compliance team. Never improvise an answer.
In Tune AI, set the answer source to your trained content only, write the house rules ('cite the policy and section number; defer to Compliance for anything not in the documents'), and configure a fallback message for out-of-scope questions.
Use a private chat link, a password-protected widget on your intranet, or connect it to Slack so staff can ask questions inside the channel they already use. Domain whitelisting keeps it off the public web.
It's generally 99 percent accurate, and it's giving accurate instructions and advice.
Hai domande?
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No, and you shouldn't position it that way internally. It's a lookup tool over documents you've already approved. It can quote your written policies and procedures, but interpreting grey areas, signing off on edge cases and giving regulated advice still belongs with your compliance officer, internal counsel or external advisors.
In the Knowledge Sources settings you choose which sources the bot uses. Set it to your uploaded content only and turn off general AI knowledge and live internet search. Combined with a custom instruction telling it to defer to Compliance for anything outside the documents, you get answers grounded in your own policy library.
Don't assume so. Our data handling is GDPR compliant and that data uploaded through the OpenAI API connection isn't used to train OpenAI models. For specific certifications like SOC 2 or HIPAA, you'd need to ask the FastBots team directly; and for HIPAA-covered data, an Enterprise agreement with the right contractual terms is the right route to discuss.
Yes. Make the chatbot private rather than public, add password protection, use domain whitelisting to restrict where the widget can be embedded, and share it via a direct link or Slack rather than your public website. There's no requirement to put it on a public page.
For website sources, auto retrain on Business plan and above re-crawls selected pages daily, weekly or monthly. For uploaded files like PDFs, you replace the document in the training sources and retrain the bot. Once retraining finishes, answers reflect the new wording.
Yes, FastBots supports around 95 languages. Useful when your written policy is in English but your front-office team in Frankfurt or Madrid wants to ask in their own language. The bot translates the question, looks it up in the English source, and answers in the language of the question.
Chat history stores past conversations so you can review what questions came up, where the bot couldn't find an answer, and which areas of the policy library need clearer documents. On Business plan and above, Knowledge Assistant highlights weak answers so you know what to improve.
Yes, on Business plan and above. Live Chat lets a compliance team member claim a conversation, see the chat history, and reply directly when a question needs human judgement. You set availability hours and a timeout so it only kicks in when someone is actually around to help.
Not in the chat itself. It can collect the relevant details from the user (name, supplier, value, occasion) and then push that information into a Google Sheet, a CRM or your existing register through a Zapier or Make workflow once the chat ends. The actual record creation happens in the connected tool, not inside the conversation.
A first working version usually takes around 5 minutes: upload your policy documents, set the answer sources to your content only, write a short custom instruction, and share the link. Getting the tone, guardrails and fallback messaging right for a real internal rollout takes longer, but you can start on the free plan and iterate.
Start free, train it on a few policy documents and see whether it answers the questions your team keeps asking. No credit card required.
