FastBots
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Built For Drupal Sites

Drupal Chatbot Trained On Your Own Site Content

Drupal sites tend to be content-heavy (policies, programmes, services, documentation) and most visitor questions are already answered somewhere on the site. FastBots crawls your Drupal pages and turns that content into a chat assistant that answers questions, collects leads and points people to the right page. Install it by pasting one script into your active theme's HTML head.

Riverside Council Services
Opening hours?How to applyCouncil tax bandsReport an issueContact a team
Fai qui le tue domande...
fastbots.ai

Providing AI Chatbots to Trusted Brands Around The World

Pacchetti di design
Syngenta
Pinkpop
Babor
Salvataggio dei grandi felini
Holiday Inn
Mansory
Università di Miami
Università dell'Arizona
Rentokil Initial
Metodo Wim Hof
Royal Caribbean
Wiley
UBB
Biglietti online
Wild Fork
Ciao Parigi
Pacchetti di design
Syngenta
Pinkpop
Babor
Salvataggio dei grandi felini
Holiday Inn
Mansory
Università di Miami
Università dell'Arizona
Rentokil Initial
Metodo Wim Hof
Royal Caribbean
Wiley
UBB
Biglietti online
Wild Fork
Ciao Parigi

Risposte rapide

Really Common Questions About Drupal

What is a Drupal chatbot?

A Drupal chatbot is a chat widget added to a Drupal site that answers visitor questions in natural language. With FastBots, the bot is trained on your own Drupal pages, PDFs and FAQs, so its answers reflect your actual content rather than generic AI replies.

How do I install FastBots on a Drupal site?

Log in to Drupal admin, go to Appearance and edit your active theme. Find the HTML Head or custom code area, paste the FastBots script, and save. Refresh your site and the chat widget appears on every page.

Will it work with custom Drupal themes and modules?

Yes. The widget is a single JavaScript snippet that loads in the page head, so it works with any Drupal 7, 9 or 10 theme that lets you add code to the HTML head. If your theme doesn't expose that field, you can add the script through a custom block or a head-tags module.

Can the chatbot read content behind a Drupal login?

Not by default. The FastBots crawler reads publicly available pages. If important content sits behind authentication, you can upload it directly as PDFs, DOCs, text or a sitemap of indexable URLs instead.

Perché FastBots

Why Use FastBots with Drupal

Trained On Your Drupal Content

Point the crawler at your domain and FastBots reads your pages, blog posts and documentation. Answers come from your own content, not generic AI guesses.

Installs With One Script Tag

Paste the embed snippet into your active theme's HTML head and save. No module to install, no database changes, no Composer commands.

Answers Questions Outside Hours

Most Drupal sites get questions evenings and weekends when no one's around to reply. The bot handles routine questions 24/7 and flags the rest for follow-up.

Funge da agente IA quando serve

FastBots is an AI chatbot that can act as an AI agent; turn on live internet search for current information, or connect a Zapier or Make workflow to route captured leads into your CRM or spreadsheet.

Acquisisce contatti direttamente nella chat

Show a lead form after a few messages or when someone asks about pricing, quotes or contact details. Lead details are emailed to your team automatically.

Hand Off To A Human When Needed

On Business plan and above, live chat lets a real team member take over when a conversation needs judgement. The visitor stays in the same chat, no restart, no new form.

Keeps Up With Site Updates

Auto retrain (Business plan and above) re-reads selected pages daily, weekly or monthly. When you publish new content in Drupal, the bot stays current without manual work.

Replies In ~95 Languages

Useful for multilingual Drupal sites and public-sector services. The bot can understand and respond in around 95 languages out of the box.

Situazioni reali

Dove si guadagna da vivere

Public Sector And Council Sites

Answer routine questions about services, applications, opening hours and contact routes, freeing up phone lines for the cases that genuinely need a person.

Higher Education And Universities

Help prospective students and staff find course information, admissions details, term dates and policy documents without digging through deep navigation menus.

Non-Profit And Charity Sites

Explain programmes, donation options and volunteering routes. Capture enquiries from supporters when no one's available to reply in person.

Documentation And Knowledge Hubs

Drupal is often used for large documentation libraries. The bot can answer specific questions and link to the exact page, rather than pointing visitors at a search box.

Membership And Association Sites

Answer recurring member questions about renewals, events, benefits and eligibility, then capture lead details for anything requiring staff follow-up.

Healthcare And Clinic Information Sites

Share information about services, locations and how to book, clearly positioned as information, not clinical advice. The bot can't diagnose and shouldn't replace professional guidance.

Government Department Microsites

Reduce the load on contact centres by handling simple status questions, eligibility checks against published criteria, and pointing people to the right form.

Multilingual Community Sites

Drupal's strength is multilingual content. The chatbot can hold conversations in around 95 languages, useful for sites serving diverse communities.

Provalo gratis

Sound Like Something Your Drupal Site Needs?

Piano gratuito, senza carta di credito. Crea il tuo primo chatbot in pochi minuti.

Configurazione

Pubblicalo sul tuo sito in pochi minuti

https://riverside-council.org
  • /servizi
  • /services/parking-permits
  • /council-tax/bands
  • /report-an-issue
  • /contatti

Point It At Your Drupal Site

Give FastBots your Drupal URL and it crawls your published pages. You can also add PDFs, Google Sheets, Q&A entries or specific URLs from the site map.

TonoFormulario di riservaModulo di contatto

Voce della Camera

Helpful, plain-English assistant for residents. Stick to information published on the site. For complex cases, take the resident's name, email and reference number and tell them a team member will follow up within two working days.

Set The Rules And Tone

In Tune AI, write a short prompt telling the bot what it is, what it can answer, and what to do when it doesn't know. Add a fallback message and a lead form trigger.

<script defer
src="fastbots"
data-bot-id="il-tuo-id-bot"
></script>

Paste The Script Into Your Theme

Copy the embed snippet from FastBots and paste it into your active theme's HTML head area in Drupal. Save, refresh the site, and the chat widget appears across every page.

Confronto imparziale

How FastBots Compares For Drupal Sites

Most Drupal site owners weighing up a chatbot are comparing FastBots against bolting on a generic chatbot module or just sticking with a contact form and email queue.

FastBots
A partire da 39 $ al mese
Generic Chatbot Module
Free / variable
Solo modulo di contatto
Integrato
Addestrato sui tuoi contenuti
Answers from your Drupal pages and docs
crawl, files, sitemap, Q&A
Usually rule-based, not content-awareNo - visitor writes everything from scratch
Setup Effort
Time from start to live widget
Paste one script in theme headModule install, config, often dev workAlready there, but no automation
Answers Outside Working Hours
24/7 visitor questions
instant replies
Limited to scripted flowsNo - replies when staff reply
Lead Capture
Collect name, email, message
Built-in form, emailed to your teamVaries by module
Yes, but no conversation context
Consegna da persona a persona
Real person takes over the chat
Chat live con il piano BusinessRare in free modulesNon applicabile
Keeps Up With Site Changes
Auto-refresh of source content
Auto retrain daily / weekly / monthlyManual rule editsNon applicabile

Il confronto si basa sulle alternative più comuni. Altri strumenti potrebbero presentare caratteristiche diverse: si consiglia di verificare sempre i prezzi e le funzionalità attuali prima di prendere una decisione.

Provalo gratis

Build One Free And See How It Handles Your Content

Piano gratuito, senza carta di credito. Crea il tuo primo chatbot in pochi minuti.

Un servizio davvero facile da usare. Ci vogliono solo 10 minuti per configurare un bot. Il servizio offre inoltre un ottimo rapporto qualità-prezzo.
A
Antonello
Fondatore, Ribrandity

Hai domande?

Domande frequenti

Le domande più frequenti prima che le squadre si iscrivano. Se la tua non è presente, il nostro team di assistenza ti risponderà entro poche ore nei giorni lavorativi.

Which Drupal versions does the widget work with?

The FastBots widget is a standard JavaScript snippet, so it works with Drupal 7, 9 and 10, anywhere you can add code to the HTML head of your active theme. If your theme doesn't expose that field directly, you can add it through a custom block or a head-tags module.

Do I need a Drupal module to install it?

No. There's no FastBots module to install. You paste one script tag into your theme's HTML head area, save, and the widget loads on every page. That keeps the install lightweight and avoids module conflicts.

Can the bot read content from authenticated areas of the site?

Not automatically. The crawler reads publicly available pages. If you need the bot to answer from logged-in content (member areas, intranets, document libraries) upload those documents directly to FastBots as PDFs, DOC or text files instead of relying on the crawl.

Will it slow down our Drupal site?

The widget loads asynchronously, so it doesn't block your page render. The script is small and lazy-loads the chat interface only when the visitor opens it. You shouldn't see a meaningful change in Lighthouse or Core Web Vitals scores.

Can it book appointments or update our CRM?

Not natively. The chatbot doesn't make live API calls to other tools during a conversation. What it can do is capture appointment requests or enquiry details in the chat, then push them to your CRM, spreadsheet or email list through a Zapier or Make workflow once the chat ends.

What about visitor privacy and GDPR?

Our data handling is GDPR compliant. You control what content is used for training, you can make the bot private, restrict it to specific domains and add password access. For public sector and council sites, you'd typically link to the bot from your existing privacy notice.

Will it replace our contact form?

It doesn't have to. Many Drupal sites keep the contact form for formal enquiries and use the chatbot for quick questions and lead capture. The bot can also collect structured details inside the chat (name, email, reference number, message) and email them to your team like a form submission would.

What happens when the bot doesn't know an answer?

You set the fallback in Tune AI. Most sites configure something like "I don't have that information, would you like me to take your details so the team can follow up?" That captures a lead instead of losing the visitor, and Knowledge Assistant (Business plan and above) shows you which questions kept hitting the fallback so you can add answers.

Can we change the look so it fits our site?

Yes. You can change colours, the avatar, the welcome message, the placeholder text, suggested questions and the lead form copy. On Premium and above (or via an add-on) you can also remove the "Powered by FastBots" branding.

Quanto costa?

There's a free plan with 1 chatbot and 50 messages per month, no credit card required. Paid plans start at $39/month for Essential. Live chat handover, auto retrain, knowledge assistant and email replies are on the Business plan ($89/month) and above.

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Add A Chatbot To Your Drupal Site

Build it free, train it on your own pages, and decide later if you need more. No credit card required to get started.

  • Piano gratuito, non è richiesta alcuna carta di credito
  • Addestrato sui tuoi contenuti
  • Installs in one script tag
  • Live in around five minutes