Le domande più frequenti prima che le squadre si iscrivano. Se la tua non è presente, il nostro team di assistenza ti risponderà entro poche ore nei giorni lavorativi.
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No, and we wouldn't pitch it that way. The bot handles the repetitive questions: pricing, areas, supplies, add-ons: so your office can focus on confirming bookings and handling the conversations that actually need a person. Think of it as a filter, not a replacement.
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Yes, if you connect your scheduler through Zapier MCP. With that in place the bot can create the appointment right in the conversation, pulling together the address, job type and preferred dates as it goes. If you would rather keep control, leave the connection off and use a Zapier or Make workflow to push the captured lead into a tool like Jobber, ServiceMonster or Launch27 once the chat ends, then have your office confirm the slot. Many cleaning firms like the second route so they can sanity check availability and access before locking in a time.
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Train it on your starting prices and tell it in the custom instructions to always frame numbers as estimates pending a walkthrough. For deep cleans, move-outs and commercial work, set the bot to capture details and offer a callback rather than commit to a figure. You can also review chat history and add Q&A entries when you spot answers that need tightening.
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Add your coverage area as part of training: either as a page on your site, a PDF, or a Google Sheet of postcodes. The bot answers area questions from that source. If a customer asks about somewhere you don't cover, it can politely say so and still capture their details in case you expand.
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Yes, on the Business plan ($89/month) and above. Live Chat lets you set availability hours and claim a chat when the conversation needs judgement: typically office, retail, end-of-tenancy or recurring contract work. Outside hours, the bot captures details and your team picks it up the next morning.
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The main place is the chat widget on your website. FastBots also connects to WhatsApp, Instagram, Facebook Messenger and Telegram, so the same trained bot can answer enquiries that come in through those channels: useful if most of your local leads find you on social.
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Around five minutes for a basic version. You give it your website, let it crawl your service and pricing pages, set a few guardrails in Tune AI and paste the embed snippet onto your site. Refining the tone, lead form and Q&A entries usually happens over the first week as you watch real conversations come in.
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The free plan covers one chatbot and 50 messages a month with no credit card. Paid plans start at $39/month (Essential), which adds lead workflows and multi-channel deployment. Live Chat sits on the Business plan at $89/month. See current pricing for the latest limits.
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It starts as an AI chatbot trained on your cleaning company's content. When you turn on live internet search or connect apps through Zapier MCP, it acts more like an AI agent: gathering job details across the conversation, deciding when to offer a human handover, and taking real actions in the chat such as writing the lead into your CRM or booking the slot in a connected scheduler. You can also keep things lighter and have a Zapier or Make workflow sync the captured lead after the chat ends.
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Uploaded data is not used to train OpenAI models through the API connection, and that its data handling is GDPR compliant. You can also make the chatbot private, restrict it to your own domain and review or export chat history at any time.